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  YOUR 1 STOP SHOP FOR PAINT GUNS AND SUPPLIES!
CUSTOMER SERVICE
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BRAND NAMES & QUALITY ITEMS AT DIRECT PRICES - OPEN TO THE PUBLIC

We have created a website especially for Spray Gun Enthusiasts. Search no-frills company price lists and order parts, supplies, and tools quickly and affordably. SprayGunIndustry is one of the leading Direct Professional Spray Gun Suppliers in the United States. OPEN TO THE PUBLIC. We hope this special website with special discounts helps you and your business.
If you have any questions or comments for us or questions about any tools we sell, feel free to Contact Us during our regular office hours


FREE CONSULTATIONS
For best technical help please email the Experts using Experts
Contact Form
,

We schedual free consultations everyday and talk to people in your industry.
or you may email Professorspray direct at Experts@SprayGunIndustry.com

Customer Service on Orders &

TRACKING Please email us at:
Message@SprayGunIndustry.com

Business Inquiries
Service@SprayGunIndustry.com

Please note: every order is reviewed against inventory before it is shipped out. You may place your order with confidence that a product is in stock and ready to be shipped to you. If there is any problem you will be contacted immediately vian Email. Otherwise, no news is good news.

We have an extensive inventory list with access to over 50,000 spray gun and related tools and pumps. We apologize in advance if a part is out of stock, you will be contacted immediately vian Email. You then may wait for all items of your order to be fulfilled, split your order for an additional shipping charge or cancel your order. Please notesome items which are out of stock cannot be back ordered and must be canceled. A representative will contact you via Email if there are any questions on your account.


24-48 hour Shipping
Generally any order that you place with us will be processed and shipped in 24 hours.
Orders received after 1PM Eastern Time may fall into the 2nd day for shipping.

*PLEASE NOTE: This is our standard shipping policy and NOT A GUARANTEE. If time is of the essence, please make a note in the comment section upon checkout of the date of delivery you require. You will only be contacted if we cannot meet your date. Please add a day for processing. For more certain shipments please use UPS 2nd day air which is 3 WORKING days from the date ordered to account for shipping time - as these packages are special handled by our staff with expedience. Please noteIf you order 2nd day service and do not receive your package within 2 business days from the DATE SHIPPED (not the date ordered) you are entitled to a refund of the difference between your ground shipment and 2nd day or next day air charges. We are not responsible for lost wages or damages due to lost time. We will not ship next day air under any circumstances.

SHIPPING POLICY We try our best to be accurate, rarely, adjustments will be made to your shipping charges. You will be contacted if this occurs. In addition, for certain products lines there are minimum orders. A representative will contact you if there are any questions on your account


SATISFACTION GUARANTEE

SprayGunIndustry.com guarantees your satisfaction! If after inspecting your purchase you are not totally satisfied, simply return the merchandise to us within 30 days from the date of invoice, shipping prepaid, for a full refund of your purchase price. Delivery charges are not refundable. The returned merchandise must be new, complete and in it's original packaging. We will not issue a credit or refund for any product which is returned to us that has been used, tested, or altered, or if any parts or packaging is missing. Such returns will be returned to the customer or subject to a restocking fee.

*Please be careful note: It is advised to get correct part numbers from the manufacturer before ordering. "Parts, including incorrectly ordered parts to tools, spray guns and rebuild kits", "Special Orders", "non-stock" items, and OTC and other Software and update cards, are Non refundable except for warranty repair or replacement good for 30 days from the date of invoice - If, due to some reason your shipment is not received within 10 days from the date of invoice, you will be given 21 days from the date you receive your product to return an item.

To protect our customers we only deal with the most reputable companies. This helps insure quality and assures you that you are making a solid purchase.

SGI is a very special company. We offer your business the opportunity to purchase small quantities at wholesale prices. Due to our special offers to you, we operate at extremely low margins and therefore ask the following concessions in dealing with returns.

HOW TO RETURN ITEMS TO US FOR EXCHANGE, CREDIT, OR REFUND
SGI asks you to follow these simple steps when returning a product:

(1) The returned merchandise must be new, complete and in it's original packaging.
(2) The return must be made within thirty days of invoice order date (w/ 21 day exception for late shipments).
(3) Please Email for your Customer Number and Return Authorization number. -.
(4) Securely pack the product and send it shipping and insurance charges prepaid to


SGI TOOLS
Attn.Returned Goods Dept.
(Address depends on which warehouse is nearest to you. Please email us for the correct address)

We will arrange shipment of a product exchange, or issue a credit or refund as you have requested within seven business days of receipt of your return at our address. We ask that you Email us with a tracking number after item is shipped so we may track the package as it comes into our warehouses.


 

 

 
SprayGunIndustry